Exciting times for JoAndCo

Exciting times for Joandcoagencies!

Hello Everybody,

I have finally decided to leave Firetrap Females. It has been a hard decision for me to make as it has been my baby for the last thirteen years, nurturing and developing it, but now the time is right for me to put all my energy into something new!

I am planning to open my own West End showroom with new brands which I feel will be successful within your stores, and I am very excited about this as I believe that the market place is changing - new ways of working are necessary.

I have been meeting companies and people over the last few weeks, and once I have decided and confirmed all the brands I will represent, I will let you know.

You did not think that you had seen the last of me did you?!!!

In the meantime, I would like to thank you for all your business over the years and wish you a very happy and successful New Year!

All the very best for 2011,

Joxx.

On the 12th Day of Christmas!

On the 12th day of Christmas my true love sent to me, Twelve Drummers Drumming and Top Tip Number Twelve!

Merry Christmas!!!!!

We wish you a Merry Christmas; 
We wish you a Merry Christmas; 
We wish you a Merry Christmas and a Happy New Year. 
Good tidings we bring to you and your kin; 
Good tidings for Christmas and a Happy New Year. 

On the 11th day of Christmas!

On the 11th Day of Christmas, my true love sent to me, Eleven Pipers Piping and Top Tip number Eleven!!

GIFT WRAPPING!!!






Gift Wrapping ideas - check out the pictures!!

On the 10th Day of Christmas!

On the 10th day of Christmas my true love sent to me, ten lords a leaping and top tip number Ten!

Gift List!






Gift List:

Have a list with pictures and price points of various gift ideas for last minute presents for all different types of females!

Let all the staff have a copy, so that they can refer to it when friends/boyfriends and husbands pop in over the next two days!

The Secret is to have thought of as many ideas as possible, as last minute gifts purchases are always in a rush

With having pictures you can show the customer and get a quick sale!

On the 9th day of Christmas my true love sent to me!

On the 9th day of Christmas my true love sent to me, nine ladies dancing and top tip number nine!

De-stress and Relax!!!!!


You are most likely to be exhausted at this stage in the run up to Christmas!
Dont forget to look after yourself, at Jo and Co we recommend:

A gin and tonic is a highball cocktail made with gin and tonic water poured over ice. It is usually garnished with a slice or wedge of lime, or lemon. The amount of gin varies according to taste. Suggested ratios of gin-to-tonic are 1:1, 1:2, 1:3, and 2:3.

Have a long, hot soak with a fragrant bubble bath or add a few drops of essential oil such as lavender to a spoon of full fat milk (acts as an emulsifier)  and disperse in the bath just before you get in.  Breathe in the lovely relaxing aroma.  Have a candle lit to create a calming ambience, some chill-out music (listening to Mozart is suppose to be good for the brain!) and turn off your phone!

On the 8th day of christmas

On the 8th day of Christmas my true love sent to me, Eight Maids a Milking and Top Tip number Eight!

Customer service!

customer service tips 

1. When the customer approaches the sales counter with a product to buy always be cheerful and helpful
2. It may not always be possible but try to build a rapport with the customer.
3. While wrapping the item ask if there is anything else you can help the customer with.
4. If your store has a loyalty program ask the customer if he/she would like a loyalty card. This could help to entice the customer to return for repeat business.
5. Inform the customer that if the product bought does not fit then they can return it and exchange it for the correct size.
6. Always thank the customer. Most people appreciate being thanked after they have spent money purchasing products.

I am sure that you do all of these tips, but when it is busy it can be hard to, but it will encourage repeat custom!

On the 7th Day of Christmas!

On the 7th Day of Christmas my true love sent to me, Seven Swans a Swimming and Top Tip number Seven!

Keep your shop open!!!!!

Keep your shop open, invest in a snow shovel, get extra fan heaters for the changing rooms and have a dry mop to hand for sludgy foot-prints.

Snow has landed in the South and we cant cope with it. 

It is the weekend of shopping in pairs, so offer, Hot chocolate and brownies to keep all hubbies and boyfriends de-stressed. 

They will then be more likely to say; 

"Yes it looks lovely" 

"of course you should buy it"

Kerching!!